
Duration: 1,5 hours
Imagine a distributed contact center that can run from anywhere, with greater scalability and efficiency. No more long hold times, fractured delivery of services, or disjointed systems. Say farewell to a disgruntled workforce and dissatisfied customers. The AI-powered contact center you’ve always imagined – and it’s ready today. Join leaders from Deloitte Digital, Salesforce and Amazon to learn how leading organizations are reimagining their contact center experience, by focusing on the future of service through the use of innovative technologies to elevate the agent experience and customer relationships. The live hosted webinar will cover:
Are you ready to elevate your contact center with Service Cloud Voice using Salesforce and Amazon Connect? The future is now. The answer is in the cloud.
Deloitte, Salesforce and AWS speakers will collaborate to provide an inspirational panel - this panel includes:
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Jan Verbrugghe Salesforce Director Solution Engineering Service Cloud |
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Stefan Captijn AWS Business Development Amazon Connect |
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Keith Wilkinson AWS Head of EMEA Sales - Productivity Applications |
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| Jan Verbrugghe Salesforce Director Solution Engineering Service Cloud |
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| Stefan Captijn AWS Business Development Amazon Connect |
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| Keith Wilkinson AWS Head of EMEA Sales - Productivity Applications |
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